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Certified People and Performance Leader (CPPL)®

HR Business Partner Certification

Certified People and Performance Leader (CPPL)®

The Certified People and Performance Leader (CPPL)® certification is designed for frontline leaders, supervisors, and mid-level managers responsible for leading people and managing team performance. This program delivers hands-on leadership tools, performance management systems, motivation techniques, and coaching strategies to help participants drive results through others. CPPL® helps leaders translate organizational goals into team success while fostering accountability, engagement, and development.

Upon completion, CPPL® participants will be able to:

  • Lead diverse teams to achieve individual and group performance goals
  • Apply performance management frameworks that drive results
  • Deliver feedback, coaching, and corrective actions with confidence
  • Manage motivation, morale, and engagement in day-to-day operations
  • Resolve interpersonal and team conflict constructively
  • Build inclusive, equitable, and psychologically safe work environments
  • Align team activities with organizational strategy Shape
By the end of this program, learners will:
  • Understand the leadership responsibilities of a people manager
  • Use tools for performance planning, monitoring, and evaluation
  • Apply coaching models and recognition techniques to develop talent
  • Build high-trust, accountable teams with clear expectations
  • Improve workplace behavior and team cohesion through active Leadership
  • Facilitate inclusive Leadership that celebrates diversity and manages differences
View CPPL® Syllabus

Who Should Join ?

Team Leaders and Supervisors

Line Managers and Shift Leaders

Department Heads and Functional Leads

New Managers and High-Potential Leaders

Senior Associates preparing for promotion

HR or L&D professionals supporting people managers

Domain Modules

Transitioning to People Leadership

Leadership begins with mindset. This module helps new and aspiring leaders understand their role in building performance-focused teams. Topics include role modeling, psychological contracts, and shifting from peer to leader.

Setting Expectations and Defining Performance

Clarity drives accountability. This module covers how to create SMART goals, align individual objectives to company strategy, and set team standards. Participants learn how to use KPIs and OKRs to drive behavior.

Coaching and Feedback Conversations

Leaders must develop people, not just direct them. This module introduces coaching frameworks (e.g., GROW), feedback principles (SBI, COIN), and recognition strategies. Learners practice handling development, reinforcement, and corrective conversations.

Managing Motivation and Team Engagement

People leaders must energize their teams. This module explores intrinsic and extrinsic motivation theories, practical engagement drivers, and how to tailor motivation strategies to individual personalities and team dynamics.

Conflict Management and Difficult Conversations

Conflict is natural—and manageable. Participants learn how to navigate tension through structured conversations, empathy, and behavioral analysis. The module includes conflict resolution models and techniques to handle emotional, behavioral, or value-based disagreements.

Performance Reviews and Accountability Systems

This module teaches leaders how to conduct meaningful performance reviews, implement improvement plans (PIPs), and ensure accountability while preserving trust. It includes check-ins, dashboards, documentation, and progress tracking.

Inclusive and Ethical People Leadership

People leaders set the tone for inclusion and fairness. This module focuses on leading across diversity dimensions, minimizing bias, and building psychological safety. Leaders learn how to foster inclusive decision-making and respect diverse work styles.

Capstone – People Leadership Performance Plan

In the capstone, participants design a complete people leadership plan. This includes a team development strategy, a sample performance dashboard, and a feedback and coaching framework aligned with organizational outcomes.

Exam Details

Exam Type: Online Multiple-Choice Exam + Capstone Submission

Questions: 100 MCQs

Duration: 90 Minutes

Passing Score: 70%

Capstone: Yes – People & Performance Plan

Retake Policy: 2 free attempts within 6 months

Career Paths and Roles

1. Team Leader / Supervisor

2. Operations or Service Manager

3. Project or Program Lead

4. Department Manager

5. HRBP or Learning Advisor (people capability focus)

6. Mid-Level Leader in retail, logistics, customer service, healthcare, or manufacturing

Certification Deliverables

Participants receive:
  • Professional Certificate (Digital & Printable)
  • Leadership Badge (CPPL)® for LinkedIn & CV
  • Competency Transcript detailing leadership skills mastered
  • Capstone Project Review Summary
  • 3-Year Validity, with pathway to CSLM® or CTLE®

Certification, Accreditation, and Recognition

  • Accredited by: Global Institute of Leadership, HR, and Project Excellence (AGILE-HRP)
  • Framework Alignment: ILM Level 5 Leadership, CMI People Management Standards, ISO 21001
  • Globally Recognized By: Corporate HR departments, learning academies, and managerial excellence programs.
  • Eligible for: CEUs, PDCs (SHRM), and team leader performance programs

Self-Paced Training, Exam Fees : Payment covers the exam only. Complimentary exam guide and practice questions will be provided to assist you.

Purchase and Pay

Instructor-Led Training: Enroll in a 4-day program with 2 hours of live instruction each day, led by industry experts for $1,500 USD

Purchase and Pay
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