Certified HR Generalist (CHRG)®

Focus: Provides a comprehensive understanding of HR fundamentals, including recruitment, onboarding, employee relations, HR compliance, benefits administration, and HRIS systems. Prepares professionals for day-to-day HR operations and tactical support.

The Certified HR Generalist (CHRG)® certification provides a robust foundation in core Human Resource Management practices. This program is designed to equip professionals with tactical knowledge in recruitment, onboarding, employee relations, compliance, HRIS, compensation, and benefits. CHRG® prepares candidates to manage essential HR functions, apply labor law principles, support workforce development, and navigate day-to-day HR operations with confidence and skill.

Participants who complete this certification will be assessed for the following skills and competencies:

Execute end-to-end recruitment and onboarding processes
Navigate federal, state, and international HR compliance regulations
Apply employee relations strategies to maintain workplace harmony
Administer benefits and compensation plans effectively
Use HRIS systems for employee data management and reporting
Demonstrate professional HR communication, ethics, and confidentiality
Provide operational HR support aligned with organizational goals

By the end of this course, participants will be able to:

Apply the functions and responsibilities of a generalist HR role
Apply HR laws and ethical standards in real workplace scenarios
Design and improve recruitment, selection, and onboarding processes
Manage employee lifecycle processes using HR software
Implement policies related to attendance, performance, and conduct
Facilitate positive employee relations and grievance handling
Maintain records, generate HR metrics, and support compliance audits

Who Should Join?

HR Assistants and Coordinators
New or transitioning HR professionals
Office Managers with HR responsibilities
Business owners or department supervisors
Fresh graduates or diploma holders in HR or Business
Anyone seeking entry into the HR profession

Domain Modules Overview

The Certified HR Generalist (CHRG)® certification is structured around eight robust modules, each crafted to build essential competencies that HR professionals need in today’s evolving workforce environment. These modules provide a comprehensive, hands-on understanding of core HR functions—ensuring graduates are well-equipped to deliver operational excellence, ensure compliance, and drive positive employee experiences.

Module 1: Introduction to Human Resource Management

This foundational module sets the stage for HR excellence by exploring the structure, purpose, and strategic importance of the HR function within organizations. Learners gain a deep understanding of the employee lifecycle, HR’s role in organizational success, and the evolving expectations of HR professionals in a dynamic, digital-first world. Key topics include the pillars of modern HR, organizational structure, HR service delivery models, and ethical principles in practice.

Module 2: Recruitment and Talent Acquisition

Effective talent acquisition is critical for any organization’s success. This module equips learners with practical tools and frameworks to manage job analysis, write compelling job descriptions, and implement structured hiring practices. From candidate sourcing and resume screening to behavioral interviewing and final selection, participants will learn to build diverse, high-performing teams through legally compliant and inclusive recruitment strategies. .

Module 3: Onboarding and Orientation

Once talent is hired, proper integration is key. This module focuses on designing seamless onboarding programs that engage new employees from day one. Learners explore best practices in orientation, new hire documentation, and early engagement metrics. The module emphasizes the critical role onboarding plays in retention, productivity, and shaping organizational culture—ensuring HR generalists can deliver impactful first impressions that last.

Module 4: Employee Relations and Workplace Conduct

HR professionals must be adept at managing employee relationships with professionalism and empathy. This module addresses the complexities of interpersonal dynamics, conflict resolution, employee grievances, and organizational ethics. Participants will learn how to navigate workplace investigations, apply progressive discipline models, and create policies that foster fairness, respect, and compliance with labor laws—all while building trust with employees and leadership alike.

Module 5: HR Compliance and Labor Law Fundamentals

Ensuring compliance is one of HR’s most important mandates. This module provides an in-depth look at local and international employment legislation including FLSA, FMLA, EEO, OSHA, ADA, and GDPR fundamentals. Learners will understand how to manage employee records, maintain audit readiness, and apply HR policies that comply with legal standards. Through practical scenarios and real-world applications, participants develop confidence in maintaining regulatory excellence..

Module 6: Benefits and Compensation Administration

HR generalists often play a pivotal role in managing employee benefits and payroll coordination. This module breaks down compensation structures, payroll cycle basics, health insurance programs, statutory benefits, and retirement plans. Participants will learn to support open enrollment, ensure benefit compliance, and respond effectively to employee inquiries, all while balancing equity, cost-effectiveness, and employee satisfaction.

Module 7: HRIS and Employee Data Management

Technology is transforming how HR operates. In this module, participants explore Human Resource Information Systems (HRIS) and learn how to manage employee data with security and accuracy. Learners gain hands-on knowledge in using HR software to maintain digital records, generate reports, track employee milestones, and support strategic decision-making through data-driven insights. Emphasis is placed on privacy, efficiency, and automation.

Module 8: Performance Management and Exit Processes

A high-performing organization depends on effective performance management systems. This final module covers how to implement performance reviews, create development plans, administer performance improvement plans (PIPs), and guide employees through performance challenges. The module also addresses voluntary and involuntary exits, including conducting exit interviews and ensuring compliance in termination procedures—ensuring HR generalists support the full employee lifecycle with professionalism and structure.